FAQ

Frequently Asked Questions

What types of properties and sites do you secure?

CaliberShield provides security services for a wide range of environments, including commercial properties, residential complexes and apartments, construction sites, warehouses and logistics facilities, hospitality locations, and events. Security services for government and institutional environments may also be considered depending on the project requirements, qualifications, licensing, insurance and contractual requirements.

Does CaliberShield carry insurance?

CaliberShield maintains commercial business insurance applicable to its security operations. Coverage for a particular incident or claim depends on the circumstances, policy terms, exclusions and applicable insurance requirements. Clients remain responsible for maintaining appropriate insurance for their own property and operations.

Are your security guards licensed?

Yes. Security personnel assigned to regulated security duties are required to hold the appropriate security worker licence for the jurisdiction in which they are working and meet applicable regulatory requirements.

Do you offer 24/7 security services?

Yes. CaliberShield can provide 24/7 security coverage, including weekends and statutory holidays, depending on staffing availability, project requirements and the agreed scope of service.

For ongoing or large-scale security requirements, we recommend discussing the site, schedule, responsibilities and operational requirements with us before deployment.

Can I get a customized security plan for my property?

Yes. Security requirements vary by property and operation. CaliberShield can develop a security service plan based on factors such as the site environment, identified risks, required duties, hours of coverage, access-control requirements and client expectations.

How quickly can I arrange security for my event or site?

Deployment time depends on the type of assignment, location, staffing requirements, required qualifications, site conditions and any risk-assessment or onboarding requirements.

For urgent or upcoming requirements, contact CaliberShield as early as possible so we can review the assignment and determine available coverage.

What areas do you serve?

CaliberShield is based in Calgary and provides security services in Calgary and surrounding communities, with additional Alberta locations considered based on project requirements and operational capacity.

Do you provide armed security?

No. CaliberShield currently provides non-armed security services. Our services focus on professional security presence, access control, observation, prevention, reporting, communication and appropriate response in accordance with assigned duties and procedures.

How do I request a quote?

You can request a quotation through our online Request a Quote page.

You can also contact CaliberShield at 587-997-8196 or business@calibershieldsecurityservicesltd.ca to discuss your security requirements.

Do you provide security guard training?

CaliberShield may coordinate certain security-related training through qualified third-party training providers and partners where appropriate.

Individuals seeking Alberta security worker licensing or transferring credentials from another province should refer to the applicable Government of Alberta licensing requirements and approved training information.